Non-Profits

We helped a fantastic K-12 school refine its approach to influencing key stakeholders through social media, emails, video, and overall communications with students, parents, and prospective parents. In another such school, we were asked to talk through different personality types and how teachers could tailor their lessons and approaches to influence students based on their individual profiles. 

We conducted two tailored online training sessions for this highly respected US foundation chartered to promote corporate social responsibility through shareholder advocacy, coalition building, and legal strategies. Our mandate: to further enhance the foundation’s existing negotiation skills in the midst of challenging influence dynamics with a wide range of stakeholders.

This US-based group fell victim to Business Email Compromise (BEC), with the result being hundreds of thousands of dollars stolen, misdirected to fake bank accounts that did not belong to the supplier intended to receive the funds in question. We advised this non-profit on dealings with its supplier, bank, insurers, and legal counsel.

We spent a day training and advising board members who oversee complaints about a wide range of medical professionals within their jurisdiction and render judgments. Our focus related to a number of systemic and profound cognitive biases and how they can dramatically influence doctors, resulting in flawed medical outcomes and likely a significant portion of complaints brought to the board. We also discussed what to do about preventing and raising awareness of these cognitive biases, along with best practices in communication between doctors and patients.

We created and delivered a one-day training session on asymmetric negotiations for this organization that delivers internationally recognized programs in public safety, community, and social justice. The content was focused on stories, research, and advice from our book, Negotiating with Giants.

We were called in by board members of one of North America’s oldest golf clubs because of an escalating conflict over the new placement of one of the club’s tee boxes in close proximity to a private residence. After consulting the board and affected neighbors, the issue was resolved through a number of changes to the specific layout of the area where players tee off.

We have advised dozens of individuals in their negotiations with medical systems across North America, including doctors in their negotiations with patients, doctors negotiating their fees, and patients who feel they aren’t being heard. We were part of crafting a negotiation course for doctors in the US and have delivered keynote speeches to healthcare groups about how to best influence outcomes with patients and insurers. We have also advised governments and insurers on their approaches to patients and alternatives to traditional care including remote healthcare. In short, we are passionate about healthcare and improved health outcomes based on global best practices.

We spent a morning with these realtors talking through best practices in negotiating the purchase and sale of both residential and commercial real estate. Our discussion delved into the psychology of purchasing, owning property, and what will and won’t influence buyers to commit in a timely manner. 

NAI’s Managing Director, Peter D. Johnston, is a lecturer at this university and when on the West Coast, teaches an intensive one-week course annually to mid-career business and government professionals.

We delivered a keynote breakfast presentation to the city’s business leaders summarizing our breakthrough guide to asymmetric negotiations, Negotiating with Giants, and best practices in corporate negotiations more generally.

We spent a day with a group of mediators at the Board, sharing our perspectives on best and worst practices in mediation and negotiation.